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TV Toolbar frequently asked questions
 
Why don't I see the Online TV Toolbar on my browser?

If you have installed the Onive Tv Toolbar toolbar and do not see the icon, or you installed a new version of Internet Explorer and the Online TV Toolbar toolbar is no longer displayed, go to View > Toolbars and click on the Online TV Toolbar option. If you don't see the Online TV Toolbar toolbar listed, follow the instructions below.

How can I move the Online TV Toolbar toolbar to a different location?

Note: If you are using Internet Explorer 6.0, you must unlock the toolbars before you can move them. Right click on the toolbar and deselect the Lock the Toolbars option. You can change the location of the Online TV Toolbar toolbar on your browser by clicking and dragging the vertical separator bar to the left of the Online TV Toolbar icon by placing the Online TV toolbar in the desired location. This functionality enables you to place two (or more) toolbars on the same line if you want to conserve space in your browser. Please note that, as with all of Internet Explorer's toolbars, you can only move the Online TV Toolbar toolbar to locations on the top of your browser window. Toolbars can not be placed on the side or bottom of the browser window.

Why don't I see the Online TV Toolbar listed in the Internet Explorer toolbars list?

Some earlier builds of Internet Explorer 5.0 have a known problem with their toolbars. The Online TV Toolbar may be listed under the name 'Radio' (usually the second such listing). Go to View Toolbars and click on the second Radio option.

Does the Online TV Toolbar conflict with my browser or other add-ons?

No, the Online TV Toolbar is designed to run without affecting any other system add-ons.

Why doesn't the Online TV Toolbar icon appear on my browser?

In Internet Explorer, go to View > Toolbars and check that the Online TV Toolbar option is selected. If not, select it.

I'm trying to uninstall the Online TV Toolbar but keep getting an error message. What should I do?

Install the Online TV Toolbar again and then uninstall it.

Do I need to pay for using the Online TV Toolbar?

No, the Online TV Toolbar is free of charge.

When will you have the Online TV Toolbar available for other platforms?

We are currently looking into the feasibility of implementing the Online TV Toolbar for other platforms. Check our web site or forum for the latest updates.

Do you support MSN Explorer?

At this time the Online TV Toolbar does not work with MSN Explorer.

How can I contact technical support?

If you are experiencing any problems or have a question about the Online TV Toolbar that is not covered in our online help contact us.

How do I uninstall the Online TV Toolbar ?

To uninstall the Online TV Toolbar toolbar from your Firefox browser do as follows: Open Firefox and click on the "Tools" menu, Select "Extensions", Find TV Toolbar in the list of installed extensions and click on it, Click on the "Uninstall" button.

 

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